Are you passionate about lifelong learning? You can help others improve their skills and expand their interests by serving customers at the public library. You’ll connect people to resources, develop programs that highlight all the library has to offer, and spark the curiosity of adult readers. The L.E. Phillips Memorial Public Library in Eau Claire, Wisconsin, is seeking a collaborative and technologically savvy individual to join our team. A commitment to excellent customer service is required.

We are looking for a positive information professional who holds high customer service standards, has a sense of humor, instructional experience, supervisory skills, knowledge in research and digitization methods, and the flexibility to readily adapt to changing priorities and technologies.

This person will assist with the library’s Home Delivery Service, providing outreach to residences of those who find it impossible, or very difficult to come to the library. You’ll work with assisted care facilities, senior citizens, and oversee a group of Home Delivery volunteers.

This person will be on the Reference Services (RS) Team. RS is a ten-person team that works collaboratively to offer a variety of services at the public desk, in the Dabble Box (makerspace), library collections, and Home Delivery. Our team’s mission is to support lifelong learning among our community and staff through access, conversation, and innovation.

This job might be for your if you’re great at:

  • Working with people of all ages and abilities
  • Efficiently navigating complex reference questions
  • Written and verbal communication
  • Creating programs, services, and displays
  • Working independently and collaboratively to meet deadlines

This is a part-time position, 28 hours per week. The starting wage is $23.79 per hour. The proposed schedule includes primarily daytime hours, with regular evenings and rotating weekend hours. Benefits include paid holiday, floating holiday, vacation and sick leave, and participation in the Wisconsin Retirement System.

For consideration, interested applicants must submit a completed library employment application, resume, and cover letter. Employment applications will be reviewed starting on June 2nd and will remain open until the position is filled. Position was posted 5/19/2023.

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