• Major Network and Server outage From 5:10am to approximately 8:20am most of our network and services were down due to an issue with the fire suppression system at CVTC which houses all of our network equipment and servers. The MORE server was down a bit longer, but is now working. - Gus 02/20/2017 - 8:49am
  • MORE online payments (ecommerce) not working There's a problem with our online payment system that cropped up late Sunday night (2-12). Payments have been declined: accounts are debited, then the charge is refunded (which may take awhile). The online payment button has been hidden as of Friday afternoon (2-17). I'll post an update when this is fixed. -Lori 02/14/2017 - 9:02am
  • Circulation Notices Slow to Send Circulation notices continue to be slow to send from Sierra. I have reported the problem to our vendor. Notices do eventually go through. Avoid stopping and restarting--that results in multiple notices sent to patrons. -Lori 01/03/2017 - 10:09am
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Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities

Friday, March 17, 1-3 pm, IFLS

This first module of ASCLA’s AccessAbility Academy is a tutorial and overview of information to help library employees feel fully prepared and confident when communicating and interacting with people with disabilities. The taped webcast presentation will include tips and practical advice for all library employees, as well as a chance for discussion with other participants.


Also Included:

  • A solid understanding of the broad and diverse types of disabilities, and how they impact the way people use the library and its resources

  • Tips for effective library outreach to people with disabilities and partnerships with related organizations

  • Customer service tips you can apply to all types of library users

  • Discussion exercises to prompt reflection, brainstorming, and help employees to apply the ideas to their own setting

  • Informational handouts and a quiz to test your knowledge following viewing of the webcast

  • A complete transcript of the presentation you can easily refer back to when you need some quick information

  • A certificate of recognition template to award to employees who successfully complete the module and test

Register


This program was funded in part with a grant from the Institute of Museum and Library Services which administers the Library Services and Technology Act (LSTA). The Public Library Development Team facilitated LSTA funding through efforts to provide inclusive services to special populations. 2 CE Credits

Event Date: 
Friday, March 17, 2017 - 13:00