• MORE online payments (ecommerce) not working There's a problem with our online payment system that cropped up late Sunday night, February 12. The online payment button has been hidden as of Friday afternoon, Feburary 19. I'll post an update when this is fixed. -Lori 02/14/2017 - 9:02am
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Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities

Friday, March 17, 1-3 pm, IFLS

This first module of ASCLA’s AccessAbility Academy is a tutorial and overview of information to help library employees feel fully prepared and confident when communicating and interacting with people with disabilities. The taped webcast presentation will include tips and practical advice for all library employees, as well as a chance for discussion with other participants.


Also Included:

  • A solid understanding of the broad and diverse types of disabilities, and how they impact the way people use the library and its resources

  • Tips for effective library outreach to people with disabilities and partnerships with related organizations

  • Customer service tips you can apply to all types of library users

  • Discussion exercises to prompt reflection, brainstorming, and help employees to apply the ideas to their own setting

  • Informational handouts and a quiz to test your knowledge following viewing of the webcast

  • A complete transcript of the presentation you can easily refer back to when you need some quick information

  • A certificate of recognition template to award to employees who successfully complete the module and test

Register


This program was funded in part with a grant from the Institute of Museum and Library Services which administers the Library Services and Technology Act (LSTA). The Public Library Development Team facilitated LSTA funding through efforts to provide inclusive services to special populations. 2 CE Credits

Event Date: 
Friday, March 17, 2017 - 13:00