• Major Network and Server outage From 5:10am to approximately 8:20am most of our network and services were down due to an issue with the fire suppression system at CVTC which houses all of our network equipment and servers. The MORE server was down a bit longer, but is now working. - Gus 02/20/2017 - 8:49am
  • MORE online payments (ecommerce) not working There's a problem with our online payment system that cropped up late Sunday night (2-12). Payments have been declined: accounts are debited, then the charge is refunded (which may take awhile). The online payment button has been hidden as of Friday afternoon (2-17). I'll post an update when this is fixed. -Lori 02/14/2017 - 9:02am
  • Circulation Notices Slow to Send Circulation notices continue to be slow to send from Sierra. I have reported the problem to our vendor. Notices do eventually go through. Avoid stopping and restarting--that results in multiple notices sent to patrons. -Lori 01/03/2017 - 10:09am
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Advocacy and Promotion

  • Website design
  • Marketing materials
  • Marketing campaign
  • Share your Story
  • Speak Up!
  • Library Legislative Day
  • Relationships with local government

Contacts: Gus Falkenberg, John Thompson

Administration and Adult Services

  • Annual reports
  • Budgeting
  • Collection development
  • Building projects

Contacts: John Thompson, Juli Button, Gus Falkenberg, Maureen Welch

Collaborative Services

  • Community area networks
  • Public-private partnerships
  • Local, county government and nonprofit agencies

Contacts: Gus Falkenberg, Leah Langby

Continuing Education

  • Webinars
  • Workshops
  • Professional development resources
  • Inservices at your library
  • Director certification

Contacts: Leah Langby, Joanne Gardner (CE hour tracking)

Delivery

  • Local courier
  • Statewide delivery

Contacts: Maureen Welch, Gail Spindler

Integrated Library System (MORE)

  • Circulation
  • Cataloging
  • Serials
  • Acquisitions
  • Online catalog
  • Policies and administration

Contacts: Lori Roholt, Kathy Setter, Bridget Krejci

Interlibrary Loan

  • Best practices
  • Training
  • ILL Clearinghouse
  • Subject requests

Contacts: Maureen Welch, Gail Spindler

Non-traditional Library Users

  • ADA compliance
  • Programming
  • Grant-writing
  • Partnerships

Contact: Leah Langby

Shared Services

  • Centralized cataloging
  • Centralized materials processing

Contact: Deb Faulhaber, Jackee Johnson, Melissa Ida, Michaela Walters

Technology

  • Technology purchasing and setup
  • Troubleshooting
  • Pharos - Public computer time management
  • Security
  • Networking and bandwidth
  • Training

Contacts: Kris Schwartz, Gus Falkenberg

Youth Services

  • Programming
  • Kits to borrow
  • Collection development
  • Idea sharing
  • Advocacy
  • Early literacy
  • Child and teen development
  • Collaboration

Contact: Leah Langby