Thanks to a grant from the Wisconsin Department of Public Instruction, with funding from the Institute of Museum and Library Services, IFLS is awarding scholarships to IFLS-area public library workers for a variety of online and in-person learning opportunities. Check out the information on scholarship opportunities and how to apply. If you have any questions, please contact Leah at IFLS!
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LOTS of people (including, I’m sure, some you know and love) are applying for Unemployment Insurance—numbers are probably going to continue to rise. This webinar will be recorded, and will also be repeated live sometime in May. This will help you be ready for...
There are lots of approaches to customer service, and many different ways to think about it. It is one of the things people request the most information about, and not surprisingly there are a lot of archived webinars about this topic! Here are just a few! (And...
I have heard from many library directors that one of the trickiest things in terms of staffing during this time of closure has been working with staff members who either don't have great access to technology at home OR who are not confident about using technology. I...
