by Leah Langby | Apr 15, 2020 | Uncategorized
There are lots of approaches to customer service, and many different ways to think about it. It is one of the things people request the most information about, and not surprisingly there are a lot of archived webinars about this topic! Here are just a few! (And...
by Leah Langby | Apr 13, 2020 | Uncategorized
I have heard from many library directors that one of the trickiest things in terms of staffing during this time of closure has been working with staff members who either don’t have great access to technology at home OR who are not confident about using...
by Leah Langby | Apr 10, 2020 | Keeping Up With Kids
Looking for ways to connect with others during this time of physical distancing? While it might seem ironic/counter-intuitive to discuss the library’s place in the center of community during this time when our physical library buildings are closed, now is a great time...
by Leah Langby | Apr 9, 2020 | Keeping Up With Kids
Well, this is usually the time when Summer Library and Summer Learning plans are in full swing. But it can be hard to figure out how to plan when you don’t know what to plan for! Here are a few things to consider: Whatever you do, keep it simple! This is the...
by Leah Langby | Apr 9, 2020 | Uncategorized
It might seem strange and difficult to try to think about planning and evaluation when we just don’t quite know what to plan for. But spending time figuring out what priorities you and your community have make it much easier to figure out how to move forward,...
by Leah Langby | Apr 8, 2020 | Keeping Up With Kids
Right now we are doing our very best to promote what services we can provide in any way we can. And we’ll have an interesting job conveying information about our shift back to services that require more contact, too! Here’s a round-up of some...
by Leah Langby | Apr 7, 2020 | Keeping Up With Kids
Yesterday the youth services librarians of IFLS-land gathered for our weekly virtual check-in. It is always great to see everyone and hear what they are thinking about, working on, planning. Here are some things that stood out from that session that bear further...
by Leah Langby | Apr 6, 2020 | Keeping Up With Kids
Connecting with your community might be a little trickier now than when everyone can get together in person and everyone is open for business a little more. But it is still possible, and even if you can’t quite figure it out right now, you can learn about some...
by Leah Langby | Apr 1, 2020 | Keeping Up With Kids
Anna Palmer from the iSchool at UW-Madison shared a lovely new infographic created by Professor Rebekah Willet and her associates. The infographic has solid, calm, non-judgmental advice for parents who are trying to navigate screen time during the pandemic. It would...
by Leah Langby | Mar 31, 2020 | Keeping Up With Kids
Collection Development! This is a perennial topic and I’m excited to share some great resources. Top Thirteen Tips for How to Be a BAD Selector. 2019. Recording. Slides. Resources. Marge Loch Wouters joined IFLS for a webinar that focuses on collections for...
by Leah Langby | Mar 30, 2020 | Keeping Up With Kids
This post could be 20 pages long, there is so much great stuff out there about storytime! If you are looking for resources to help you learn some new songs and rhymes, think about STEAM projects, learn about using media, or just find some great blogs, take a look at...
by Leah Langby | Mar 27, 2020 | Keeping Up With Kids
Working from home is weird, huh? For some folks, working from home means we have some extra time to work on professional development. To that end, I’m going to try to pull together some resources on a variety of topics to help you if you want to really dig in...