LOTS of people (including, I’m sure, some you know and love) are applying for Unemployment Insurance—numbers are probably going to continue to rise.  This webinar will be recorded, and will also be repeated live sometime in May.  This will help you be ready for questions that you are certain to receive!

Webinar: Unemployment Insurance Basics: Assisting Library Patrons           Monday, April 27, 12:30-1:30 PM

Login, no registration necessary: Join Microsoft Teams Meeting
or call:+1 608-620-9781   United States, Madison (Toll)    Conference ID: 766 285 228#


Wisconsinites are registering for Unemployment Benefits at a record rate in response to COVID-19. The Libraries Activating Workforce Development Skills (LAWDS) project can help you prepare to offer well-informed guidance.

This webinar from the Department of Workforce Development (DWD) trains public library staff on how to register on Wisconsin’s Unemployment Insurance Benefit Services Site, and how to complete an application. The Unemployment Basics webinar will be offered twice, and a recorded version will be available for staff unable to participate in one of the webinars.  The first session will be held at 12:30 p.m. on Monday, April 27. The date of the 2nd webinar is TBD.

Webinar participants will gain confidence in:

1)    Navigating my.unemployment.wisconsin.gov
2)    Answering General Unemployment Insurance Questions
3)    Demonstrating Best Practices for Library Staff

Please watch these two short explainer videos before attending the webinar:

  • How to Create a User Name and Password to Apply for Unemployment Benefits (2.5 minutes long)
  • How to Apply for Unemployment Benefits (6 minutes long)

The webinar will be led by Ann Astin. Ann has been with the Department of Workforce Development (DWD) for more than 10 years and currently works in the Division of Employment and Training (DET)/Job Service Bureau.  For the last 5 years she has led the DET side of the Re-employment Services and Eligibility Assessment (RESEA) Program as the RESEA/Unemployment Insurance (UI) Specialist. Before that, she worked with the Trade Adjustment Assistance program for both Job Service and UI.

The LAWDS project was made possible in part by the Institute of Museum and Library Services.