Continuing Education

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Link to Past Program Resources (recordings, handouts, activity sheets)

Ryan Dowd

Statewide Calendar

Director Certification


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Ryan Dowd Training and Recorded Webinars

Ryan Dowd’s Homelessness and Libraries is a 3.5 hour self-paced training.  This training will be available through December 2023, thanks to a statewide subscription.  Look here for tips about empathetic rule enforcement and de-escalating challenging situations with all patrons, with some specific information and education about homelessness.  In addition, recordings of monthly hour-long webinars about a variety of relevant topics are archived in the same location.  

Click here to start your training now. Sign up using your library email address.

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Director Certification Resources

Please contact Leah if you have questions about certification!