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Search just the IFLS Resource Portal

    • Circulation

    • Collections

    • Communications

    • Library Administration

    • Patron Services

    • Professional Development

Courier

  • IFLS Courier Delivery Schedule
  • Incoming courier
  • Materials Needed for Sending Items via the Courier
  • Out-of-System Courier Flag
  • Outgoing courier
  • Presort Bin Labels
  • Sending ILL Items via Courier

Damaged Items

  • Circulation Information, Policies, and Contacts
  • Damaged ILL guidelines
  • Damaged Item Form
  • Damaged Items Procedure
  • Damaged or Lost Item Billing: Sierra procedure
  • Missing Parts Procedure
  • MORE guidelines for damaged item billing

Fines and Fees

  • Damaged or Lost Item Billing: Sierra procedure
  • Fines and fees
  • Lost and Paid Items Report
  • MORE guidelines for damaged item billing
  • MORE Reimbursement Form

Holds

  • Clear the holdshelf
  • Filling holds
  • High-demand Holds Report
  • ILL FAQs
  • ILL Lending Your Items (ILL Holds)
  • Manage outstanding holds/unfilled holds
  • Paused or Frozen Holds
  • Placing Holds
  • Procedure for Holds that Cannot Be Filled

ILL: Interlibrary Loan

  • Damaged ILL guidelines
  • ILL Borrowing For Your Patrons
  • ILL FAQs
  • ILL Lending Your Items (ILL Holds)
  • ILL Policies
  • Sending ILL Items via Courier

Patron Records

  • ACT 150 Codes
  • Adding and Editing Patron Records
  • Institution Card Guidelines
  • MORE Borrower Registration Forms
  • Patron Limits / Patron Blocks
  • Privacy and Wisconsin Public Libraries: Tutorials for Front-Line Staff and for Managers
  • Special Patron Records

Routine Tasks

  • Daily

    • Adding and Editing Patron Records
    • Check in, check out, and renewing
    • Clear the holdshelf
    • Filling holds
    • Fines and fees
    • Incoming courier
    • Notices, generating and sending
    • Notices, LX Starter Email
    • Notices, sending by text message
    • Outgoing courier
    • Placing Holds
    • Sending ILL Items via Courier
  • Monthly

    • In-transit lists
    • Lost and Paid Items Report
    • Search for Missing in Transit/Missing from Holdshelf
  • Occasional

    • Circa for Inventory and Other Item Maintenance Tasks
  • Weekly

    • Manage outstanding holds/unfilled holds
  • Circulation Information, Policies, and Contacts
  • MORE Training Tutorials and Videos

Special Situations

  • Curbside Pickup Procedures
  • Home Delivery Options
  • Offline Circulation
  • Offsite circulation options

Using Sierra

  • Check in, check out, and renewing
  • Guide to Sierra Screens
  • Item Status
  • Keyboard Shortcuts and Macros
  • MORE Training Tutorials and Videos
  • Printing in Sierra
  • Record Numbers
  • Sierra Tips and Tricks
  • Viewing Recent Circulation History

Acquisitions

  • Change On Hold Status
  • Claim and Cancel Orders
  • Fiscal Close
  • Generate Fund Activity Report
  • Import invoices
  • Invoicing
  • Place Orders
  • Quick Click
  • Receive/Create Item
  • Status Reports

Cataloging Partners Manual

  • Authority vendor information - Backstage Library Works.
  • Award Notes
  • Examples of Qualifiers
  • Keyboard Shortcuts and Macros
  • Local Genre Headings
  • Local Subject Headings
  • Series Statements
  • Template Audiobook
  • Template Book
  • Template DVD/Blu-ray
  • Template Game
  • Template Music CD
  • Z39.50 Record Editing

Collection Development

  • Artificial Intelligence (AI) in Collection Development
  • Collection Development: Selection
  • Collection Development: Weeding
  • High-demand Holds Report
  • How to Use Decision Center
  • Labeling & Rating Systems
  • Unauthorized materials in circulation

Collection Management

  • CABS: Cataloging and Bibliographic Services
  • Circa for Inventory and Other Item Maintenance Tasks
  • Collection Development: Analysis
  • Collection Maintenance Standards for MORE
  • Create Lists
  • Damaged Items Procedure
  • Damaged or Lost Item Billing: Sierra procedure
  • Deleting Item Records
  • How to Use Decision Center
  • In-transit lists
  • Item Record Templates
  • Item Records
  • Missing Parts Procedure
  • MORE guidelines for damaged item billing
  • Physical Parts Labeling, Ownership Labeling, and Packaging Policy
  • Rapid Update in Sierra
  • Search for Missing in Transit/Missing from Holdshelf
  • Settings
  • Web Management Reports: New Interface

Serials

  • Serials Checkin Cards
  • Serials Claiming
  • Serials Editing Cards and Boxes
  • Serials Setup

Advocacy

  • 2025 Library Legislative Day handout
  • About Marketing and Advocacy: go to the IFLS webpage for more resources
  • Advocacy Toolkit: statewide campaign
  • Library Funding infographic
  • Library Love Stories 2026: spreadsheet
  • Library Responses to Neutrality Issues-pdf
  • Toolkit: Your Library Love Story
  • Voter Registration Info and Resources

Marketing

  • About Marketing and Advocacy: go to the IFLS webpage for more resources
  • Brochure: Pay Fines Online
  • MORE app poster 11x17 pdf set of 6
  • MORE app poster letter-size, set of six pdf
  • MORE brochure 2026 printable pdf
  • MORE brochure Spanish 2026 printable pdf
  • MORE Libraries App quick start guide
  • MORE poster pdf for print
  • Toolkit: Explore MORE Passport Program
  • Toolkit: MORE Libraries app marketing
  • Toolkit: Your Library Love Story

Printables and Forms

  • Damaged Item Form
  • IFLS poster for staff, 2024
  • Library Funding infographic
  • MORE app poster 11x17 pdf set of 6
  • MORE app poster letter-size, set of six pdf
  • MORE Borrower Registration Forms
  • MORE brochure 2026 printable pdf
  • MORE brochure Spanish 2026 printable pdf
  • MORE Libraries App quick start guide
  • MORE poster pdf for print
  • MORE registration card to print
  • MORE registration card: large print, to print double-sided
  • MORE registration card: Spanish, to print double-sided
  • MORE Reimbursement Form
  • Out-of-System Courier Flag
  • Presort Bin Labels

Website

  • Lean WI Website Services training resources

Data and Statistics

  • Annual Report resources
  • Collection Development: Analysis
  • Go to IFLS Dashboard
  • Go to South Central Library System Per Capita Service Measure, compare with peers
  • Go to South Central Library System’s Fast Facts dashboard
  • Go to the WPLS Data Dashboard
  • How to Use Decision Center
  • Library Funding infographic
  • MORE budgets
  • Program Tracking: What You Need to Know
  • Web Management Reports: New Interface

Human Resources

  • Need Help Planning an Inservice or Staff Development Day?
  • Privacy and Wisconsin Public Libraries: Tutorials for Front-Line Staff and for Managers
  • Recommended Continuing Ed Resources Beyond IFLS
  • Substitute Profile
  • Wisconsin-Created Shared Training Resources for Wisconsin Library Workers

Legal

  • ICE/law enforcement cheat sheet from NWLS
  • ICE/law enformcement visits scripts and resources from NWLS
  • Library Director Certification
  • Privacy and Wisconsin Public Libraries: Tutorials for Front-Line Staff and for Managers
  • Resources on law enforcement visits to libraries-DPI guidance Jan 2026
  • Staff Guidance for ICE visits (River Falls Public Library)

Planning

  • Circulation Information, Policies, and Contacts
  • Disaster Planning, Recovery, and Community Resilience
  • Group Purchase Calendar
  • IFLS Electronic and Information Technology Accessibility
  • IFLS Technical Support Policy
  • Library Buildings and Spaces (SEWI website)
  • Library Responses to Neutrality Issues-pdf
  • MORE Committees
  • MORE Policies and Participation Agreement
  • Resources on Accessibility and Inclusion 

Policy Development

  • Challenge Support & Intellectual Freedom Resources
  • Collection Development: Policy
  • Collection Maintenance Standards for MORE
  • ILL Policies
  • Policy Examples

Trustee Training and Develpment

  • Evaluating the Library Director presentation slides
  • Evaluating the library director presentation slides (pdf to print)
  • Go to IFLS trustee page
  • Go to Trustee Resources page
  • Hiring the Library Director presentation slides
  • Hiring the library director presentation slides (pdf to print)
  • The History of MORE
  • Trustee Training and Development
  • Welcome to the IFLS Library System: 2024 video

Adult Services

  • About Adult Services: go to the IFLS webpage for info about programming, accessibility and more
  • Civic Labs
  • Crowd-Sourced Presenter List
  • Free Job-Seeker Resources
  • Home Delivery and Outreach to Institutions
  • Program Tracking: What You Need to Know
  • Readers Advisory for All Ages
  • Resources on Accessibility and Inclusion 
  • Summer Library Programs
  • Using Lend Items to Check Out Programming Kits
  • Voter Registration Info and Resources

For Patrons

  • Brochure: Pay Fines Online
  • MORE brochure 2026 printable pdf
  • MORE brochure Spanish 2026 printable pdf
  • MORE Catalog How to: create a MORE account
  • MORE Catalog How to: Search, Save and Share
  • MORE Libraries app
  • MORE Libraries App quick start guide
  • Paused or Frozen Holds
  • Placing Holds
  • Toolkit: MORE Libraries app marketing

Youth Services

  • 1000 Books Before Kindergarten
  • About Youth Services: go to webpage for more resources and information
  • Child Development
  • Crowd-Sourced Presenter List
  • Early Literacy and Child Development Resources and Ideas
  • Kits
  • Lapsit Storytime Templates
  • Preschool Storytime Template
  • Presenters and Performers
  • Program Tracking: What You Need to Know
  • Readers Advisory for All Ages
  • Resources about Screen Media and Children
  • Resources on Accessibility and Inclusion 
  • Storytime How-To
  • Storytime Resources
  • Summer Library Programs
  • Teen Advisory Groups
  • Using Lend Items to Check Out Programming Kits
  • Wisconsin and National Resources for librarians

Director Resources

  • Library Administration Timeline
  • Library Director Certification
  • New Director Orientation
  • Suggested Webinars for New Directors

Webinars and Workshops

  • How to access IFLS Staff Academy on Niche Academy
  • MORE Training Tutorials and Videos
  • Privacy and Wisconsin Public Libraries: Tutorials for Front-Line Staff and for Managers
  • Recommended Continuing Ed Resources Beyond IFLS
  • Suggested Webinars for New Directors
  • Webinar and Workshop Quick Links
Popular Articles
  • Create Lists
  • How to Use Decision Center
  • Adding and Editing Patron Records
  • Circa for Inventory and Other Item Maintenance Tasks
  • Damaged Item Form
Newest Articles
  • Toolkit: Explore MORE Passport Program
  • MORE poster pdf for print
  • Library Funding infographic
  • MORE brochure Spanish 2026 printable pdf
  • MORE brochure 2026 printable pdf
Recently Updated Articles
  • MORE Committees
  • Lost and Paid Items Report
  • Toolkit: Explore MORE Passport Program
  • Artificial Intelligence (AI) in Collection Development
  • Webinar and Workshop Quick Links